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Learn about assistance programs and the requirements for each program. Useful information about additional resources can be found here.

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Find Your Local County Agency
Find contact and location information for your County Department of Job and Family Services (CDJFS) for help with cash, food, medical and child care assistance or adult protective services.
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All Videos

Introducing Document Upload

Document Upload allows you to upload your verification documents on your smartphone while on the phone with an agent.

Introducing E-Signature

E-Signature is a new time saving option that makes your phone application process with your caseworker easier and faster.

How to Create an Account

This video reviews step-by-step instructions on how to create an account within the Ohio Benefits Self-Service Portal.

How to Reset a Password

This video reviews step-by-step instructions on how to reset your password within the Ohio Benefits Self-Service Portal. This is a new feature to eliminate the need to call the help desk for a password reset.

How to Upload Documents

This video reviews step-by-step instructions on how to upload and view verification documents through the Ohio Benefits Self-Service Portal.

How to Apply

This video reviews step-by-step instructions on how to apply for benefits (Cash, Food, Medical, or Child Care Assistance) within the Ohio Benefits Self-Service Portal.

How to Report a Change

This video reviews step-by-step instructions on how to report a change on a case within an existing Ohio Benefits Self-Service account. This is a new feature to improve the change-reporting process for users.

Eligibility Self-Assessment

This video reviews the functionality of the Ohio Benefits Self-Service Portal Eligibility Self-Assessment. This tool helps users identify what resources they may be eligible for.